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WFAI

Workflow automation / London / Est. 2026

We design, build and hand over the automated workflows that operations teams keep rebuilding by hand.

WORKFLOW AI SOLUTIONS LTD is a workflow automation practice, not a platform. We take one repetitive process, write down every step of it, build the automation inside your own accounts, and leave you owning it.

The company was incorporated in England and Wales on 1 February 2026. It has no published trading record, so this site publishes the method, the scope limits and the statutory facts instead of customer counts.

A four step automated workflow Four boxes joined by right angled connectors, top to bottom: a trigger fires, rules and checks run, a model step is logged, and a record is written back to the system that started it. 01 TRIGGER FIRES 02 RULES AND CHECKS 03 MODEL STEP 04 RECORD WRITTEN

Figure 1. The shape of a delivered workflow

01 / What the practice does

Three kinds of work, and the boundary between them.

Each of the three is bought separately. A specification can be commissioned on its own and taken to somebody else to build. That is deliberate: the specification is the part that has value even if you never hire us again.

Process mapping

We sit with the people who currently do the work and write down every step, every trigger, every exception and every point where a human decides. The output is a document, not a diagram nobody reads. It states what happens on the bad days as well as the good ones.

Automation build

We build against the systems you already run, using integrations and model APIs you can open and inspect. The work happens in your accounts under your credentials. There is no WFAI runtime in the middle that you would have to leave later.

Parallel run and handover

The automation runs alongside the manual process until the two agree, and the disagreements are written down. Then we cut over and hand you the runbook. Failure is made visible while it is still cheap, which is the whole argument for working this way.

02 / Method

Five steps, each with something you can hold at the end of it.

Durations below are the working ranges we plan against for a single process of ordinary complexity. They are estimates of our own effort, not promises about your calendar, and a process with more exception paths than steps will take longer. We say so before we start, not afterwards.

Engagement sequence, revision of 7 August 2026
Step Stage What you receive Typical duration
01 Process review A written map of the process as it is actually performed today, including the exception paths, the informal workarounds and the volume it runs at. 3 to 5 working days
02 Specification A numbered build specification: triggers, data in and out, decision rules, human approval points, failure handling and the acceptance test we will be judged against. 1 to 2 weeks
03 Build The workflow running in your accounts, against your systems, with logging you can read without asking us what a line means. 2 to 4 weeks
04 Parallel run A comparison log of automated output against manual output for the same inputs, plus a written variance list and the fixes made in response to it. 2 weeks minimum
05 Handover Credentials, runbook, architecture notes, a recorded walkthrough and a named point of failure for each step, all held in your accounts. 2 to 3 days

Scroll the table sideways to read every column

03 / What we build against

Named interfaces, written out. No logo wall.

A name below means we build against that product's published interface and can read its documentation without a training course. It does not mean a partnership, a reseller agreement, a certification or an endorsement by that vendor, and we hold none of those.

Systems of record

Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, Freshdesk, Jira, Linear, Monday.com, Asana, Airtable, Notion, Shopify, Stripe, Xero, QuickBooks, Sage, SharePoint, Google Sheets.

Automation and integration

n8n, Make, Zapier, Microsoft Power Automate, Temporal, Celery, cron, webhooks, REST and GraphQL interfaces, SFTP drops, message queues, Postgres, MySQL, SQLite.

Runtime and hosting

Python, Node.js, TypeScript, Docker, AWS Lambda, Google Cloud Run, Azure Functions, Cloudflare Workers, GitHub Actions, and plain scheduled jobs on a server you already pay for.

Model interfaces

OpenAI API, Anthropic API, Google Gemini API, Azure OpenAI Service, Amazon Bedrock, and open weight models run on hardware you control where the data cannot leave.

Where a step can be done by a rule, we use a rule. A language model is expensive, non-deterministic and hard to audit, so it earns its place only on the steps that genuinely need reading and judgement: classifying free text, extracting fields from documents that arrive in twelve different formats, drafting a reply a human then approves.

04 / How we work

Four positions we will not trade away for a shorter timeline.

Ownership stays with you

Everything is built in accounts you control, with API keys issued by you and revocable by you. At the end of the engagement the credentials, the code, the configuration and the runbook are already where they need to be, because they were never anywhere else.

If leaving us would break the workflow, we built it wrong.

Nothing goes live unwatched

A workflow that has never been compared against the thing it replaces is a guess. We run the two side by side and record where they disagree, because the disagreements are the specification we did not write well enough the first time.

Cutover is a decision you make after reading that record, not an event we announce.

The specification comes before the build

Most automation work fails at the point where nobody could say precisely what the process was. Writing it down is unglamorous, and it is where the money is saved. It also gives you something to take to another supplier if you would rather not use us.

We would rather lose the build than start it on an argument nobody has settled.

A person stays in the loop where the cost of being wrong is high

Approval points are designed in, named in the specification and visible in the running system. Where a mistake would reach a customer, a regulator or a bank account, the automation drafts and a human commits.

We will argue for more approval points than you expected, and we will explain what each one costs you in time.

05 / Scope limits

What this practice does not take on.

Written down so you can rule us out in two minutes rather than after two meetings.

Managed IT and helpdesk

We do not run a support desk, manage devices, administer networks or act as an outsourced IT department. We build a named workflow and hand it back.

Regulated decisioning

We do not build automated decisions that determine credit, insurance underwriting, medical triage, immigration status or employment outcomes without a human decision maker in the path. Article 22 of the UK GDPR exists for good reasons and we are not the firm to test its edges on your behalf.

Data migrations as a standalone job

We will move data as part of a workflow we are building. We do not take on bulk migration between platforms as a project of its own, because it is a different discipline with different failure modes.

Anything sold as a proprietary WFAI platform

There is no WFAI product, no licence, no seat count and no hosted service. If a proposal from us ever implies otherwise, it is wrong and you should say so.

Work we cannot describe honestly

We do not hold ISO 27001 certification, a SOC 2 report or Cyber Essentials certification, and will not represent otherwise. If your procurement process requires one of those, we are not yet a supplier you can use, and we would rather tell you now.

06 / Enquiries

Book a process review.

Tell us about one process. Not a strategy, not a roadmap, one process that somebody in your organisation does again and again by hand. That is enough to start a useful conversation.

Or write to hello@wfaisolutions.co.uk directly

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Enquiries are read directly. We aim to reply within two working days. If a week passes with no reply, assume the message did not arrive and send it again.